Frequently Asked Questions

We serve the entire metropolitan area, surrounding suburbs which includes NWI and southern Wisconsin.

Our drivers monitor the flight, as soon as your planes arrives to the gate, our driver will be waiting for you at the terminal (at O'Hare we pick up from middle lane on arrivals/lower level).

We use only city plated (green license plates for livery) full size SUVs - like Ford Expedition MAX, Lincoln Navigator, Cadillac Escalade, etc. Only Black on Black cars. Each car can fit up to 6 passengers and luggage. 

The driver will wait for as long as it's needed.

In case of flight cancellation we will contact you about rescheduling the pick up.

Please contact us (via text or email or form on our website) to confirm the availability.

Upon agreement please make a payment via our website.

Yes, you can do it via cash or through the payment option on our website (even after the trip).

For non airport pick ups, our drivers wait 20 minutes. If it's impossible to contact you before 20 minutes is over (or you are not showing up) then cancellation fee will apply. 

We are trained livery drivers with thousands of trips done in Chicago.

Each one of us is Chauffeur licensed by city of Chicago and each one of us underwent extensive background check.

We treat every passenger as VIP. No exceptions.

As early as possible. However we ask for at least one hour notice.

Yes, all of our drivers are fully licensed (active Chauffeur license from city of Chicago) and insured (commercial insurance) for your safety and peace of mind.